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We landed by the due date and have been very happy which the ride was sleek and pain-free. At the time we made it to baggage claim, the carousal stopped and about 1/two from the passengers received their baggage. There have been so Many people looking ahead to our luggage. A number of of us went to your AA to elucidate they necessary to do a thing.
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I'm producing to tell you of my Awful working experience flying on American Airways. First off, I used to be confirmed on flight # 1696 from New Orleans to Chicago for just a five:fifteen departure on seven/9/07. For sure right after several modifications to this departure time with little if any interaction from an Airline representative concerning the hold off (right up until the flight time elapsed and no updates were being made) I inquired and realized that the hold off was a direct results of inclement weather. On arrival to Chicago’s O’Hare Airport, I uncovered that right after presenting to my departure gate for my connection, which the flight # 4169 departed less than 20 minutes just before my arrival within the gate.
AA misplaced my baggage in Miami by not having it with me on my flight to Talahassee, Fl and After i lodged a criticism they gave me a file locator to check position. It took three days to acquire my baggage and I had to vacation to Panama Town Aprt to receive my luggage following Tallahassee Aprt got it and sent it to Atlanta then to Personal computer by Delta.
I needed to vent my stress Together with the baggage predicament with the airline. Every little thing else was good, nevertheless the way my baggage was managed would make me Believe two times prior to reserving with AA all over again. I was charged $twenty five Each and every way for just one bag, not staying explained to my bag may very well be carried on for no charge. To include insult towards the $fifty billed, my bag was weakened on the surface on getting returned to me.
I gained a lodge for that night, but I have to take a look at at twelve noon, and my flight would not go away till11:30pm. Now I've 12 hrs in which I am caught in LA without any cause to be right here.
Your purchaser service Reps are below helpful. After aiming to show up at a scheduled for months coaching seminar our flight was canceled producing us struggling to go to. The one thing offered by American Airlines ended up apologies and a refund of your flight.
I take pleasure in you might be undergoing a merger and some staff members could possibly be below thrilled, but this attitude really should not be obvious in your clients who are just calling to obtain some help.
Under no circumstances best site I repeat under no circumstances will I select American Airways. Again.Fully unprofessional workforce through the ticket agent to flight attendants. All the jokes I have read over it being a ” cattle hauler ” airline is sadly correct in my the latest expertise.quite unfortunate.
We are Regular flyer consumers for over thirty many years, and among the list of sights for us to continue along with your services are definitely the benefits you offer you to us and the good service Now we have always experienced in countless excursions with AA. On Jan 29 2015, I called AA en Español to make preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A pleasant lady Ana Maria helped me with all the paper function And that i did pay for all the additional expenditures with my Town Bank card foe my partner and myself and Ana Maria instructed me which i will get affirmation on my e mail, and gave me in excess of the telephone our two locator documents. Effectively, these days Once i known as yet again simply because we did not get the data on my electronic mail, we ended up knowledgeable to our shock that only my husband had reservation and there was very little on document for myself!
I obtained a promo during the mail from American Airways in reference to fast tracking to elite status. When I attempted to log onto the Web page while in the promo I couldn't obtain it (aa.
American Airways Shopper service hotline is well obtainable and customer welcoming. Unfortunately, You need to hold out close to two minutes to talk to a shopper service agent. You must pay attention to a protracted speech about latest updates.